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Responsible Gaming

Hr77 Responsible Gaming — Safe & Enjoyable Gaming Experience

Hr77 believes gaming is purely for entertainment. We want you to play safely, mindfully, and within your own limits.

24/7
Support
18+
Adults Only
100%
Safe Gaming
Free
Self-Exclusion
Our Commitment

Why responsible gaming matters

Responsible gaming is a core part of what hr77 stands for. We believe online gaming is enjoyable when kept within healthy limits — but excessive or uncontrolled play can have a negative impact on your personal and family life.

We have put multiple safeguards in place to protect every user on the hr77 platform. From setting deposit limits to taking a temporary break or closing your account entirely — you stay in control.

Many young people in Bangladesh are increasingly drawn to online gaming. hr77 wants that interest to stay on the right track. Before you play, set your budget, decide on your time limits, and avoid chasing losses by playing more than you intended.

Core Principles of Responsible Play

Here are some simple but important guidelines for responsible gaming on hr77:

  • Play for Entertainment, Not as a Source of Income: Gaming is a form of entertainment. Do not treat it as a regular source of income.
  • Set a Budget: Decide how much you are willing to spend before you start playing, and stick to that limit.
  • Manage Your Time: Decide in advance how much time you will spend gaming each day or week.
  • Don't Play Under Stress: Avoid gaming when you are feeling angry, sad, or stressed.
  • Don't Chase Your Losses: Avoid chasing losses by placing bigger bets to try to win back money you have already lost.
  • Take Regular Breaks: Avoid playing for long stretches without a break. Step away regularly and give your attention to other activities.
  • Let Your Family Know: Keep a trusted family member informed about your gaming habits.
Keep in Mind: Gaming on hr77 is entirely optional and meant for entertainment. There is no pressure or obligation. If you ever feel gaming is getting out of hand, contact our support team right away.

How to Recognise Problem Gaming

There are common signs of problem gaming or gaming addiction. If you notice any of these in yourself or someone you know, seek help promptly:

  • Repeatedly spending beyond your set budget.
  • Repeatedly trying to win back money that has been lost.
  • Being dishonest with family or friends about gaming.
  • Feeling restless or irritable when unable to game.
  • Spending time on gaming at the expense of other important responsibilities.
  • Gaming with borrowed money or by dipping into savings.
Caution: If you notice even one of these signs in yourself, use hr77's responsible gaming tools or contact customer support immediately.

Hr77 Safety Tools

Hr77 provides a range of effective tools to help you stay in control of your gaming. They are completely free to use and can be activated at any time.

Minor Protection

Hr77 is strictly for users aged 18 and above. Age is verified at registration, and additional identity checks are carried out when there is any doubt.

If you believe a minor is using hr77, please contact our support team immediately. We will act quickly. If there are children in your household, we strongly recommend installing parental control software on your devices.

A note for parents: Keep password protection and parental controls enabled on your devices to prevent your child from accessing hr77 or similar platforms.

Where to Get Help

You do not have to face gaming-related problems alone. hr77's support team is always here for you. You can also consult a mental health professional for expert guidance.

  • hr77 Live Chat Support: Bengali support available 24 hours, 7 days a week.
  • Email: [email protected] — responses are usually sent within 24 hours.
  • Account Settings: Set limits and self-exclude directly from your account.
18+
For Adults Only
hr77 is not for anyone under 18

Gaming is for entertainment. Please play responsibly and know your limits.

💡
Today's Tips

Before you start playing, ask yourself — "Am I playing for fun, or for another reason?" An honest answer will keep you on the right track.

Protection Tools

Hr77 Responsible Gaming Features

Hr77 gives you 6 powerful tools to keep you safe — completely free and available whenever you need them.

Set a Deposit Limit

Set a daily, weekly, or monthly deposit limit. Once a limit is in place, it cannot be exceeded — keeping your budget protected.

Session Time Limit

Set a maximum time limit for each gaming session. Once that time is up, hr77 will automatically send you a reminder.

Cooling-Off Period

If you need a short-term break, set a cooling-off period of 1 day to 6 weeks. Your account will be temporarily deactivated for the duration.

Self-Exclusion

If you feel you need an extended break, you can set a self-exclusion lasting anywhere from 6 months to 5 years. Your account cannot be reactivated during this period.

Set a Loss Limit

Gaming will automatically stop once you have lost a set amount. This helps you keep your financial losses in check.

24/7 Support & Counselling

Hr77's expert support team is ready to help at any time. Share any concerns about your gaming — we are here to support you, not judge you.

Set a Limit

Limit-setting options available on hr77

Limit Type Duration Effective From Can It Be Cancelled? Status
Deposit Limit Daily / Weekly / Monthly Immediate After 7 days Available
Loss Limit Daily / Weekly / Monthly Immediate After 7 days Available
Session Time Limit Per Session Immediate At Any Time Available
Cooling-Off Break 1 Day — 6 Weeks Immediate After the Period Ends Available
Self-Exclusion 6 Months — 5 Years Immediate Only After the Period Ends Available
Permanent Closure Indefinite Within 48 hours No Available
Bet Limit Per Bet / Daily Immediate After 7 days Coming Soon
Warning Signs

Signs of Problem Gaming

If any of these signs appear, seek help immediately. Acting early is always the right move.

Overspending Your Budget

You repeatedly spend beyond your set budget without realising when you have crossed the line.

Chasing Losses

Chasing losses by placing bigger bets to win back what you lost — which only makes things worse.

Hiding It from Family and Friends

Being dishonest or secretive with family and friends about your gaming.

Feeling Restless When Not Playing

When you cannot game, you feel irritable, restless, or unable to focus.

Neglecting important responsibilities

Spending hours gaming instead of giving time to work, studies, or family.

Gaming with Borrowed Money

You are gaming using borrowed money, savings, or funds from others.

Step-by-Step Guide

How to set your limits

1
Log in to your hr77 account

Log in to hr77 with your username and password.

2
Go to Account Settings

Click the profile icon in the top right corner and look for the "Account Settings" or "Responsible Gaming" option.

3
Choose Your Preferred Limit

Deposit limit, session time, loss limit, or self-exclusion — choose whichever works best for you.

4
Set an Amount and Duration

Set the limit amount and how long it applies — daily, weekly, or monthly.

5
Confirm

Save your settings. Changes take effect immediately and you will receive a confirmation by email.

Self-Assessment

Check Yourself

Answer the questions below honestly. If three or more of your answers are "Yes", consider reaching out for support.

1
Have you ever spent more time or money on gaming than you planned?
2
Do you feel restless or irritable when you are unable to game?
3
Have you ever been dishonest with family or friends about your gaming?
4
Have you ever prioritised gaming over work, studies, or family?
5
Have you tried placing more bets to recover money you have lost?
6
Is gaming affecting your peace of mind or your relationships with family?
Keep in Mind: Three or more "yes" answers means you should seek help right now. hr77's support team is always here for you.
Common Questions

Responsible Gaming FAQ

Yes, but your account cannot be reactivated before the set period has ended. Once it expires, you will need to submit a request yourself — the account will not reopen automatically. This delay is intentional, giving you the space to make a considered decision.

Yes. Decreasing a limit takes effect immediately. However, increasing a limit requires a 7-day waiting period. This rule is in place to protect you from making impulsive decisions.

Start with empathy, not judgement. Encourage them to use hr77's self-exclusion tool and, if needed, suggest seeking professional mental health support. The hr77 support team is also available to advise.

hr77 verifies age at registration and may request identity documents if needed. For added protection, parents are advised to enable parental control software on their own devices.

No. Setting limits does not affect your eligibility for bonuses or promotions. However, if you use self-exclusion or close your account entirely, all activity will naturally be suspended.

Play Safe, Enjoy Within Your Limits

Hr77 is here for you. Enjoy gaming responsibly, and reach out to our support team whenever you need assistance.

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